10 Reasons You Need Healthcare Advocacy

Posted by Rob LaHayne on Apr 11, 2018 10:48:59 AM

TouchCare is a concierge healthcare advocacy company. Our team is dedicated to giving our clients and their family members a better experience when it comes to navigating the complex healthcare system. Health insurance is expensive and stressful. Healthcare advocacy aims to reduce both the cost burden and the stress. Here’s ten reasons why healthcare advocacy should be a part of your benefits offering:

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Topics: Healthcare, healthcare advocacy, advocacy, insurance

New Series: Primary Care Saves Money. Yes, It's True.

Posted by Rob LaHayne on Mar 29, 2018 5:13:16 PM

Recently, the New York Times published an article that disputed claims that preventative care helped to reduce healthcare costs. At TouchCare, we cite the importance of Primary Care Attribution, often associated with preventive care, as a cost savings tool for our clients.

We took a closer look at some of our own data to prove the correlation between Primary Care Attribution and lower healthcare cost.

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Topics: Healthcare, PCP, Primary Care, Primary Care Attribution

My TouchCare Lifestyle: What My Relationship with our Expert Health Assistants Means to Me

Posted by Codi Gill on Jan 26, 2018 11:53:17 AM

In July of 2017, I reached out to one of my favorite past colleagues to congratulate him on his updated LinkedIn profile status…Not fully understanding what his new position entailed, beyond the title “CEO”, I was greeted with an excited and eager (familiar) voice, describing a company and service that sounded like a dream to this working wife and mother.

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Topics: Health Insurance, Healthcare, Expert Health Assistant, Health, lifestyle

CDHPs Need...Consumers

Posted by Rob LaHayne on Dec 19, 2017 11:24:42 AM

Last week I bought diapers for my daughter on Amazon. For earlier generations, I imagine this type of transaction went something like this:

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Topics: Consumerism, Healthcare, High Deductible Health Plans

Staying Healthy (and Happy) this Holiday Season

Posted by Natalie Austin on Dec 14, 2017 1:59:32 PM

It’s easy to be overwhelmed during the holiday season. There’s financial anxiety associated with the never-ending gift lists, family gatherings… family… and finishing up those pesky tasks at work you’ve been putting off. The best thing you can do to get through it all is to look after yourself. And if that means having another pig in the blanket at the company holiday party, you do it. Guilt-free.

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Topics: employeewellbeing, habits, Healthcare, healthyhabits, meditation, Health, wellbeing, exercise

Meet TouchCare’s Expert Health Assistant Ethan Roaldi

Posted by Ethan Roaldi on Dec 8, 2017 10:30:39 AM

At the core of TouchCare’s product offering is our Expert Health Assistant team. They are on the front line solving our member's health care questions and concerns. Our approach stresses empathy and humanity and is rooted in extensive knowledge of the local, and national healthcare landscape.

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Topics: consumer, Healthcare, Expert, Expert Health Assistant, Health

5 Top Tips for Open Enrollment

Posted by Dana Hannsgen on Nov 9, 2017 3:33:15 PM

It’s that time of year again when we are overloaded with so much information we don’t know if we are coming or going! Open enrollment season is upon us, and whether you are unsure on what your plan options mean to your specific situation or need to make sure your doctors are still in network, TouchCare is there to help you!    

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Topics: Benefits, Health Insurance, Healthcare, High Deductible Health Plans, Health, Health plans, Open Enrollment

Engagement Changes Outcomes

Posted by Rob LaHayne on Oct 23, 2017 11:21:00 AM

Look up “engagement” in the dictionary and the definition you’ll get will be something along the lines of “participation and becoming involved with, or establishing meaningful contact or connection with something” as the lead definition. Look a little further down the page and you’ll get another take: “a fight or battle between armed forces.” When it comes to engagement in the healthcare system, a daunting and complex world with little to no price transparency for services rendered, it’s unfortunate that our experience is often more like the latter than the former.

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Topics: Engagement, HDHP, Health Insurance, Healthcare, Healthtech, Health

Back to Basics

Posted by Rob LaHayne on Oct 23, 2017 11:15:49 AM

Healthcare is complicated. Possibly the most under understated comment in history. Health insurance is required. The ACA tells employers they must offer health insurance to their employees. Further, if companies want to be able to attract and retain top talent, they must offer competitive plans.

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Topics: Health Insurance, Healthcare, ACA, Health, Health Tech

Consumerism is Real

Posted by Rob LaHayne on Oct 23, 2017 10:54:08 AM

“Consumerism” gets thrown around a lot by the payers, entrepreneurs, brokers and anyone trying to address healthcare members present and future concerns. But what does consumerism really mean?

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Topics: Consumerism, HDHP, Health Insurance, Healthcare, 2017 Annual Kaiser Family Foundation Employer Heal, PPO, TouchCare, Health Tech